Friday, 1 June 2012

CMC platform glitch

I was scalping on EUR/USD for some quick money.
According to the above I shorted EUR/USD @ 1.23101 at 20:30:49  - after seeing how the market react to the US data.

I was pretty much in the money but I decided to let it run abit more, so I went to adjust my stop loss to breakeven just around 30 secs @ 20:31:23 after I entered my trade.
Just seconds after I adjusted my stop loss I was cut out, so I thought it spiked up and cut me out at breakeven.

I went through my transaction history (part of it shown above), and to my surprise I was cut out at 20:30:03?! Before I even enter the trade?!

Furthermore, my default auto stop loss set @ 1.23252 should not be triggered until 20:33:05 (trust me on this, I see it from the 5 seconds chart).

I logged a case with CMC Markets already and I only hope they will just give me the money that I lost due to the cut loss issue. As for the profits, I doubt so they will give it to me - it was around 10 -15pips. which is around $50++ profits.

Case logged at around 9pm.

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